Return Policy

Enjoy cancellation fee free return policy. If you are not satisfied with your order return frames back to us without explanation.

Non-rx glasses, such as sunglasses and prescription frames ordered without lenses are returnable within 5 days of receipt in the mail. 
Items must be in original condition, in original packaging, unused and unadjusted. 

When returning the item, please e-mail at info@eyeinform.com us expressing the intention to return to get authorization number and instructions for return
After item is shipped back to us, customer must notify us that item has been shipped within 5 days after return authorization has been granted.

Returs must be sent to the address provided when authorization is requested. Do not ship without request. Return instructions must be followed to avoid customs charges and other fees.

Shipping fees will not be refunded. When order was shipped with free shipping, upon return cost of shipping will be deducted from the refund total as follows:

Canada $15.00
United States $18.00

If you have any more questions, please inquire via e-mail at info@eyeinform.com